Privacy Policy
Last Updated: February 3, 2026
1. Introduction
Orvex Labs ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (https://orvexlabs.io) or use our services. We operate globally and comply with applicable data protection laws, including the UK GDPR.
2. Information We Collect
We collect information you provide directly to us, such as when you fill out a contact form, request a quote, or communicate with us. This may include your name, email address, company name, project details, and any other information you choose to provide. We may also automatically collect certain technical information such as your IP address, browser type, and usage data through cookies and similar technologies.
3. How We Use Your Information
We use the information we collect to: (a) operate, maintain, and improve our services; (b) communicate with you about your projects and requests; (c) send you technical notices, updates, and support messages; (d) analyze website usage and improve user experience; and (e) comply with legal obligations. Our lawful basis for processing includes: contract performance, legitimate business interests, and your consent where required.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience. Essential cookies are necessary for the website to function and do not require consent. We also use Google Analytics to analyze website traffic and usage patterns, which requires your consent. You can control cookie preferences through our cookie banner or your browser settings. For more information, please see our Cookie Policy.
5. Data Storage and Security
Your data is stored securely using Vercel's cloud infrastructure, which may involve data transfers outside your country of residence. We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. International Users and Data Transfers
Our services are accessible globally. If you are located outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place for international data transfers.
7. Your Rights
Under applicable data protection laws, you have the right to: (a) access your personal data; (b) request correction of inaccurate data; (c) request deletion of your data; (d) object to or restrict certain processing; (e) data portability; and (f) withdraw consent where processing is based on consent. To exercise these rights, please contact us using the details below.
8. Third-Party Services
We may use third-party service providers to support our operations, including: Google Analytics (analytics), Vercel (hosting), and Cal.com (scheduling). These providers may have access to your information only to perform specific tasks on our behalf and are obligated to protect your data in accordance with this Privacy Policy.
9. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions and project inquiries are typically retained for 3 years unless you request earlier deletion.
10. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us, and we will take steps to delete such information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have privacy concerns, please contact us at: contact@orvexlabs.io. For data protection inquiries, you may also write to us at our registered address or use the contact information provided on our website.